How we handle your information

Redwoods Real Estate Operations LLC and Camp Navarro Stewards LLC, doing business as Camp Navarro ("we," "us," or "our"), operates www.campnavarro.com. This Privacy Policy explains how we collect, use, share, and protect information provided by hosts, guests, and visitors in connection with Camp Navarro events, retreats, and venue operations.

1. Information We Collect

We collect the following categories of information:

From hosts and event organizers:

• Name, email address, and phone number
• Event and booking details submitted through inquiry or interest forms
• Communication records including emails, calls, and text messages

From guests and attendees:

• Name, email address, and phone number
• Emergency contact information
• Food allergies and dietary restrictions
• Waiver acknowledgments and related submission data

From all visitors:

• IP address, browser type, and pages visited, collected automatically through standard web analytics tools

2. How We Use Your Information

We use the information we collect to:

• Process event bookings and host inquiries
• Coordinate guest check-in, safety, and on-site operations
• Accommodate food allergies and dietary needs during events
• Maintain emergency contact records for on-site safety purposes
• Send confirmations, updates, and communications related to your event or inquiry
• Contact you by phone, email, or SMS text message where you have provided consent
• Comply with applicable legal and regulatory obligations

3. How We Share Your Information

Information you provide through this website and our forms is shared among the following affiliated entities that jointly operate Camp Navarro:

• Redwoods Real Estate Operations LLC (DBA Camp Navarro) — venue operations and management
• Camp Navarro Stewards LLC (DBA Camp Navarro) — property ownership and stewardship
• Luum Hospitality Group LLC — hospitality management and guest experience

These entities share information for the purpose of operating Camp Navarro, coordinating events, and fulfilling the commitments made to hosts and guests. Information is not shared with unaffiliated third parties for their own marketing purposes.

We may also share information with third-party service providers (such as CRM, communication, and payment platforms) that support our operations. These providers are contractually required to handle your data securely and only as directed by us.

4. Food Allergy and Health-Adjacent Information

Food allergy and dietary restriction information is collected solely for the purpose of accommodating guest needs during Camp Navarro events. This information is shared only among the affiliated entities listed above and with on-site food service personnel as necessary to fulfill that purpose. It is not used for any other purpose, sold, or shared with unaffiliated third parties.

5. SMS Opt-In Data — No Sharing Policy

We do not sell, share, rent, or disclose your phone number or SMS opt-in data to any third party or affiliate for marketing or promotional purposes. Phone numbers collected for SMS communications are used solely to contact you in connection with your inquiry, booking, or event relationship with Camp Navarro. This data is never transferred to third parties for their independent use.

6. SMS Communications

By providing your phone number and indicating consent, you agree to receive SMS text messages from us. These messages may include:

• Event and booking confirmations
• Scheduling reminders and operational updates
• Follow-up communications related to your inquiry or event
• Important notices related to your host or guest relationship

Message frequency: Message frequency will vary based on the status of your booking or inquiry.

Message and data rates: Standard message and data rates may apply depending on your carrier and plan.

Opt-out: You may opt out of SMS communications at any time by replying STOP to any message. You may also contact us at info@campnavarroca.com to be removed.

Help: Reply HELP to any message for assistance or contact us directly at info@campnavarroca.com.

7. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to collect information about how visitors interact with our website. This may include page views, session duration, browser type, and referring URLs. We use this data to improve site performance and understand visitor behavior. You may disable cookies through your browser settings, though some site features may not function properly as a result. We may use third-party analytics tools such as Google Analytics that collect and process this data on our behalf in accordance with their own privacy policies.

8. Data Retention

We retain your information for as long as necessary to fulfill the purposes described in this policy, support event operations, comply with legal obligations, or maintain records related to your host or guest relationship with Camp Navarro.

9. Security

We take reasonable measures to protect your information from unauthorized access or disclosure. No method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

10. Your Rights

You may request access to, correction of, or deletion of your personal information by contacting us at info@campnavarroca.com. We will respond within a reasonable time.

11. Changes to This Policy

We may update this Privacy Policy periodically. The effective date at the top of this page reflects the most recent revision. Continued use of the website after changes constitutes acceptance of the updated policy.

12. Contact

For questions about this Privacy Policy, contact us at:

Redwoods Real Estate Operations LLC and Camp Navarro Stewards LLC, DBA Camp Navarro
901 Masonite Industrial Rd, Navarro, CA 95463
www.campnavarro.com
info@campnavarroca.com